“PSDeurope Compliance Standards”
Transparency and standards for Assistance Dogs for invisible Impairments (PSB).
👉 The sum of all active and planned measures, rules and processes with which an organization ensures that it complies with applicable laws, standards, guidelines, contracts and its own internal standards.
For PSDeurope this means
Legal level
Compliance with laws, regulations and international standards
Organizational level
Internal policies, training, documentation and evidence
Ethical level
Responsibility towards clients, airlines, airports and animals
Basics of the compliance regulations of PSDeurope
Air Carrier Access Act (ACAA, USA, 1986) & US DOT Final Rule (2020)
Obligation to bring service dogs; exclusion of ESA; use of standardized DOT forms.
UN Convention on the Rights of Persons with Disabilities (CRPD, 2006)
Right to accessibility, mobility and inclusion for people with disabilities.
ECAC Doc 30 (European Civil Aviation Conference)
Guidelines for airports and airlines for handling PRM (Passengers with Reduced Mobility).
EU Regulation (EC) No. 1107/2006
Rights of disabled passengers; taking recognized assistance dogs into the cabin.
CEN/TC 452 - EN 17984
European series of standards: Terminology, Welfare, Trainer competencies, Training/Tasks, Client Services, Accessibility.
Public Access Test (PAT)
Test criteria for the behavior of assistance dog teams in public and in cabins.
IATA / ICAO Guidelines
Information on safety, cabin behavior and international processes for service animals.
Transparency
“We publish our guidelines and standards openly and transparently.”
Responsibility
“Trainers and teams work according to clear, verifiable rules.”
Trust
“Clients and partners can rely on uniform standards.”
Frequently asked questions (FAQ)
What does compliance mean at PSDeurope?
Compliance means adhering to laws, standards and our own guidelines to ensure transparency, quality and safety.
What do I need the declarations for?
The declarations are used by airlines, among others, as structured evidence for carrying an assistance dog for invisible impairments (PSB) in the cabin.
Who carries out the Public Access Test?
The PAT is carried out by authorized examiners or trainers according to defined criteria.
Are there international differences?
Yes, the details vary. We are guided by EU Regulation 1107/2006, the CEN standards currently in progress and airline-specific requirements.